FAQs
1. What are the earrings made out of?
Our earrings are made of laser-cut acrylic. All earrings are glossy unless specified as 'matte' in the product description.
2. Are your backings nickel-free?
Yes, all of our post-backings are nickel-free.
3. Can I return my earrings if I don't like them?
Unfortunately, due to hygienic reasons, the earrings are final sale. However, we are happy to help you in making a decision as to which earrings will be best for you. Let us know how we can help!
4. Can I return my earrings if there is a defect?
Of course! We take customer service very seriously, and are happy to return, refund or exchange any earrings with a defect.
5. How long does shipping take?
We ship out our merchandise from Berkeley, CA. Most items will be shipped out within 3 days, and will arrive within another 3 days. You will receive emails updating you on the progress of your purchase.
If you have any other questions that we can answer for you, please email us at info@beam-arts.com